Picture a Tuesday morning. It is 5:40am. One of your drivers is on the M6 heading for Birmingham Airport, a flight from Alicante has landed 50 minutes late at Manchester, and there are three unanswered WhatsApp enquiries from last night. If you run an airport transfer business, that probably sounds familiar. Here is my take. …
Every Agent Builder session I run reaches the same moment. Someone has built an agent that answers questions about their team’s documents, it works, and then they ask it to produce the Friday update. In the right format. With the right headings. From the same sources. Every week. And they discover that an agent that …
Every few weeks someone asks me whether their organisation should have web search switched on in Copilot Chat. The question usually comes from a security or data protection lead, and it usually arrives with a worry they can’t quite pin down: something about Bing, something about PII, and a suspicion that the green shield isn’t …
The week of 20 to 26 October 2026 was a busy one for Anthropic. Claude chat and Cowork became a single Enterprise experience, Claude Security gained continuous vulnerability monitoring, a new API version introduced breaking changes, Claude Duet previewed always-on personal agents in the US, and on Monday 26 October the company publicly filed for …
Microsoft data and AI briefing, 26 October 2026: five developments that matter to anyone running a data and AI estate on the Microsoft platform. This roundup covers updates from 19 to 25 October alongside an earlier Copilot billing announcement that deserves attention now. Here is what they mean in practice. The thread running through all …
Time saved is not value. Reinvested time is. AI time savings do not automatically create business value. The value comes from what the organisation does with the time it gets back: the work it chooses, the person accountable for it and the outcomes it measures. This sounds obvious, and yet almost every AI business case …
I spent part of the weekend reading social media. There were posts from Data Saturdays around the world, reflections on panel discussions, and some thoughtful conversations about AI. Then I went to Facebook. 😂 One question caught my attention: would you hire someone who said they used AI for 90% of their work? The comments …
Prompt Generator is a free Microsoft 365 Copilot agent. Describe what you need in one rough line and it writes two or three ready-to-paste prompts using nine proven frameworks, then tells you which to run first. It is available now, and this post explains why I built it and what it will and will not …
A Copilot licence has a price you can put in a spreadsheet. The cost of an expert putting their name to a wrong answer is rather harder to calculate. That difference matters when you are trying to improve AI adoption. The business case promises faster work. The person responsible for the work may see more …
There has been a lot of noise on LinkedIn this year about the state of the technology job market, and AI is taking most of the blame. Some of that is overblown. Some of it is not. A feed cannot tell you what caused every decision, but from mine there is no question that database …